Service Desk Technician II: VIP & Remote
Austin, Travis County, Texas, 78716, USA
Listed on 2026-10-19
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
DLH Corporation seeks a capable IT Help Desk Analyst to provide desktop and end-user support for Mac and Windows environments, including M365 apps. You will diagnose issues, route when needed, and maintain service records while delivering excellent customer service.
The role emphasizes VIP support, ticketing familiarity (Service Now preferred), and working under SLA/KPI pressure. A Public Trust clearance is required; 2+ years in technical support is expected, with a Bachelor’s degree preferred.
The Service Desk Technician II: VIP & Remote Support role at Texas Health Institute is now open for applications in Austin, TX, United States.
Join us at Texas Health Institute as our next Service Desk Technician II: VIP & Remote Support in Austin, TX, United States.
We are currently recruiting a Service Desk Technician II: VIP & Remote Support for our team in Austin, TX, United States.
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