Systems Engineer, Lead Consultant; Identity & Authentication); Hybrid OR Remote) TLNT_NI

Position: Systems Engineer, Lead Consultant (Identity & Authentication) (Hybrid OR Remote) TLNT1_NI
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Your role in the team The Systems Engineer Lead Consultant Systems Engineer, Identity & Authentication leads and initiates efforts to research, design, plan and maintain new or existing network hardware and software technology components. The consultant utilizes systems, scripting, and developer skills to execute tasks related to analysis, integration, and moderately to highly complex incidents and problems affecting production systems and multiple applications.

This role also helps define and update items in the configuration management plan.

Key responsibilities:

Lead identifying and recommending major and significant changes for moderately complex network hardware and software technology components for purposes of incident avoidance. Resolve incidents and perform root cause analysis, escalating high complexity incidents and problems to provide future application, hardware and/or software resiliency. Lead efforts to ensure plans integrate effectively with other aspects of the technical hardware and software components. Lead the support for production service requests, performing routine administration, and supporting moderately complex network hardware and software infrastructure (i.e., Request Center, Change Order execution).

Lead the effort to develop and maintain tools for the use of maintaining, modifying, and monitoring hardware and software technology components. Lead implementation of moderately complex network hardware and software technology components by analyzing the current system environment and infrastructure, using technical tools and utilities, and performing complex product customizations. Lead execution of testing, debugging, performance analysis, and documenting At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties.

And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Your role in the team The Systems Engineer Lead Consultant Systems Engineer, Identity & Authentication leads and initiates efforts to research, design, plan and maintain new or existing network hardware and software technology components. The consultant utilizes systems, scripting, and developer skills to execute tasks related to analysis, integration, and moderately to highly complex incidents and problems affecting production systems and multiple applications.

This role also helps define and update items in the configuration management plan.

Key responsibilities:

Lead identifying and recommending major and significant changes for moderately complex network hardware and software technology components for purposes of incident avoidance. Resolve incidents and perform root cause analysis, escalating high complexity incidents and problems to provide future application, hardware and/or software resiliency. Lead efforts to ensure plans integrate effectively with other aspects of the technical hardware and software components. Lead the support for production service requests, performing routine administration, and supporting moderately complex network hardware and software infrastructure (i.e., Request Center, Change Order execution).

Lead the effort to develop and maintain tools for the use of maintaining, modifying, and monitoring hardware and software technology components. Lead implementation of moderately complex network hardware and software technology components by analyzing the current system environment and infrastructure, using technical tools and utilities, and performing complex product customizations. Lead execution of testing, debugging, performance analysis, and documenting moderately complex hardware and software technology components.

Collaborate to build consensus with other Engineers to ensure that the modified hardware and software infrastructure interacts appropriately, data conversion impacts…