Senior Telecom Billing Systems Analyst

Our client, a leading telecommunications company, is seeking a highly analytical and experienced Senior Telecom Billing Systems Analyst to join their team on a remote basis. This pivotal role involves managing, optimizing, and troubleshooting the company's complex billing systems and processes. You will ensure the accurate and timely generation of customer invoices, manage rating engines, and support revenue assurance initiatives. The ideal candidate possesses a deep understanding of telecom billing cycles, rating logic, and possess strong data analysis skills to drive improvements and resolve intricate issues.

• Analyze, configure, and maintain telecom billing platforms and rating engines.
• Oversee the end-to-end billing cycle, ensuring accuracy and adherence to deadlines.
• Troubleshoot and resolve complex billing-related issues, including rating discrepancies and invoice errors.
• Develop and implement new rating plans, product configurations, and billing rules.
• Perform data analysis to identify trends, patterns, and areas for system optimization.
• Collaborate with IT, finance, and customer service departments to ensure seamless billing operations.
• Support revenue assurance activities by identifying and mitigating potential revenue leakage.
• Create reports and dashboards to monitor billing system performance and key metrics.
• Contribute to system upgrades, migrations, and the implementation of new billing functionalities.

• Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.
• Minimum of 5 years of experience in telecommunications billing systems analysis.
• In-depth knowledge of telecom billing processes, rating logic, and revenue assurance principles.
• Experience with major telecom billing platforms (e.g., Amdocs, Oracle BRM, Convergys).
• Strong SQL skills for data extraction and analysis.
• Proficiency in Excel and data analysis tools.
• Excellent problem-solving, analytical, and critical thinking abilities.
• Strong communication and interpersonal skills, with the ability to work effectively in a remote team environment.
• Experience with scripting languages is a plus.

This remote position offers a competitive salary, performance-based bonuses, and a comprehensive benefits package, including health and retirement plans. Our client values work-life balance and provides ample opportunities for professional development and career advancement. You will have the flexibility to work from your home office, contributing to critical financial operations for a major telecommunications provider, regardless of your proximity to Rustenburg .