Remote Marine Electronics Technician

About the Role Our client, a globally recognized leader in maritime technology and navigation systems, is seeking a highly skilled Remote Marine Electronics Technician to join their expanding technical support division. This is a fully remote position, allowing you to contribute from anywhere. You will be responsible for providing expert technical assistance and diagnostic support for a wide range of marine electronic equipment, including navigation systems, communication devices, radar, sonar, and automation controls.

This role requires a deep understanding of electronic principles, a passion for the maritime industry, and exceptional remote troubleshooting capabilities. You will be the go‑to expert for complex technical challenges, ensuring our clients' critical systems operate flawlessly s is an unparalleled opportunity for a motivated technician to excel in a remote capacity.

• Provide remote technical support, troubleshooting, and diagnostic services for marine electronic systems via phone, email, and video conferencing.
• Analyze complex technical issues reported by clients, including vessel captains, engineers, and fleet managers.
• Guide customers through troubleshooting procedures, component testing, and repair processes.
• Interpret technical manuals, schematics, and diagnostic logs to identify system faults.
• Document all customer interactions, technical issues, and resolutions accurately in the CRM system.
• Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
• Assist in the development of technical documentation, including troubleshooting guides and FAQs.
• Manage and track the lifecycle of technical support cases from initiation to resolution.
• Stay updated on new marine electronic technologies and our client's product lines.
• Potentially advise on system installations and configurations based on client needs and specifications.

• A minimum of 6 years of experience working with marine electronics, including navigation systems (GPS, ECDIS), communication equipment (VHF, Satcom), radar, and sonar.
• Strong understanding of electronic principles, circuit analysis, and troubleshooting methodologies.
• Proven ability to diagnose and resolve complex technical issues remotely.
• Experience interpreting electronic schematics, wiring diagrams, and technical manuals.
• Familiarity with common marine communication protocols and networking.
• Excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely.
• Proficiency in using diagnostic tools and software.
• Ability to work independently, manage time effectively, and prioritize tasks in a remote work environment.
• A genuine interest in the maritime industry and a dedication to customer support.
• Relevant technical certifications or formal training in electronics or marine systems are highly preferred.

• Fully remote working environment, offering unparalleled flexibility.
• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision coverage.
• Generous annual leave and paid holidays.
• Opportunities for continuous learning and professional development in cutting-edge marine technology.
• Contribution towards home office setup.