Senior UX Researcher

Our client, a leader in digital product development based in
** Rustenburg**, is seeking an experienced Senior UX Researcher to join their dynamic team. This role is instrumental in driving user-centred design decisions by conducting in-depth research and translating insights into actionable recommendations. You will lead research initiatives, employ a variety of qualitative and quantitative methods, and collaborate closely with product managers, designers, and engineers to ensure our products meet user needs and expectations.

This hybrid position offers a compelling mix of remote work and in-office collaboration, providing flexibility while fostering team synergy in
** North West** province. We are looking for a candidate passionate about understanding user behaviour and advocating for the user throughout the product lifecycle.

• Plan, design, and conduct comprehensive user research studies, including usability testing, interviews, surveys, and field studies.
• Analyze qualitative and quantitative data to identify user needs, pain points, and behaviours.
• Synthesize research findings into clear, concise, and actionable insights and recommendations.
• Collaborate closely with product teams to define research objectives and integrate findings into product roadmaps.
• Develop user personas, journey maps, and other artifacts to represent user needs and experiences.
• Present research findings and recommendations to stakeholders at all levels of the organisation.
• Advocate for the user and champion user-centred design principles across the company.
• Stay current with the latest UX research methodologies and best practices.
• Mentor junior researchers and contribute to the growth of the UX research practice.
• Ensure ethical research practices and data privacy compliance.

• Minimum of 5 years of experience in UX research, with a strong portfolio showcasing research methodologies and impact.
• Proven expertise in conducting various research methods (usability testing, user interviews, surveys, ethnography, etc.).
• Proficiency in analyzing qualitative and quantitative data and synthesising findings.
• Excellent communication, presentation, and storytelling skills.
• Experience working collaboratively with product managers, designers, and engineers.
• Familiarity with research tools and platforms (e.g., , Survey Monkey, Optimal Workshop).
• Strong understanding of product development life cycles and agile methodologies.
• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
• Ability to work effectively in a hybrid work model, balancing remote and in-office collaboration.
• Experience with in the creative and digital sector highly desirable.

• Competitive salary and benefits package, including health insurance and retirement contributions.
• Flexible work arrangement, allowing for a balance between remote work and in-office collaboration in
  ** Rustenburg**.
• Access to continuous professional development opportunities, including training, workshops, and conference attendance.
• Supportive and inclusive work environment, with ample opportunities for career growth.

Join a team dedicated to creating exceptional user experiences.