Infor M3 CloudSuite Technical Consultant

We are seeking an experienced Infor M3 Cloud Suite Technical Consultant to support the technical configuration, administration, security, and operational readiness of enterprise ERP implementations.

This is a hands‑on consulting role responsible for configuring and managing M3 Cloud Suite environments, performing post‑provisioning activities, administering Infor OS and M3 security, supporting technical cutover, and preparing customer IT teams to assume ongoing administration responsibilities.

The ideal candidate has direct experience implementing Infor M3 Cloud Suite in complex, multi‑company or global environments and can independently execute technical configuration activities while working within established solution architecture and project delivery standards.

Note:

This is a remote opportunity and can be located from anywhere in the United States. #LI-Remote.

• Execute M3 Cloud Suite post‑provisioning activities in accordance with project requirements and the applicable Work Order.
• Configure and validate M3 environments, including development, testing, training, and production environments.
• Support M3 Business Engine setup, company/division configuration, and foundational system settings.
• Configure and administer Infor OS platform settings and associated services.
• Coordinate environment readiness, refreshes, configuration migration, and technical troubleshooting.
• Work with Infor Cloud Operations and customer IT teams on provisioning, connectivity, and environment‑related issues.

• Configure and maintain M3 and Infor OS users, roles, authorizations, and application access.
• Refine Infor Process Catalog (IPC) preconfigured security roles to align with customer requirements.
• Configure and troubleshoot authentication, single sign‑on (SSO), and identity federation.
• Support Microsoft Entra  other enterprise identity provider configurations.
• Validate company/division access, role‑based permissions, and security configurations.
• Assist with security testing, user provisioning, and resolution of access‑related issues.

• Perform foundational administration and configuration of Infor OS and related M3 Cloud Suite components.
• Support configuration and access management for Infor ION, Infor Document Management (IDM), Data Fabric/Data Lake, and Enterprise Search.
• Troubleshoot platform configuration, permissions, and environment‑related issues.
• Coordinate with Integration Consultants and other technical specialists on dependencies affecting integrations, reporting, and application extensions.

• Participate in technical cutover planning, task estimation, sequencing, and execution.
• Support production environment preparation, configuration validation, and technical go‑live readiness.
• Where acceptance testing occurs in production, develop and execute approved environment cleanup and reset procedures in coordination with Infor and project technical leads.
• Support restoration of the approved production baseline, including Golden Company configurations and applicable Infor OS components.
• Assess impacts from Infor Cloud Suite monthly updates and coordinate technical validation and regression testing.
• Troubleshoot environment and platform issues during deployment, go‑live, and hypercare.

• Maintain environment configuration, security, and administration documentation.
• Develop technical procedures and support documentation for customer IT teams.
• Conduct knowledge transfer and training for system administrators and designated technical owners.
• Coordinate handover of environment administration and operational responsibilities to the customer.

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