IT Business Systems Analyst Lead

We are seeking a full-time, remote Business Systems Analyst Lead. The Business Systems Analyst is a strategic leader who operates at the intersection of business vision, data‑driven insight, and technical execution. In this role, you will lead discovery, analysis, and solution design efforts by partnering closely with business leaders, stakeholders, and technical teams to shape direction, clarify priorities, and drive high‑impact outcomes.

You will take ownership of complex problems by leveraging tools such as SQL, agile backlog platforms, and process modeling techniques to inform decisions and guide work from concept through delivery, testing, and adoption.

Successful candidates are proactive, highly curious, and capable of leading complex initiatives in evolving business environments. They bring strong analytical and technical acumen, take initiative without waiting for direction, and serve as a trusted advisor who elevates conversations from “what” to “why” and “what’s next.” This position is ideal for someone who enjoys influencing outcomes, mentoring through clarity, and driving alignment across business, development, and QA teams to deliver solutions that create lasting value.

• Business Analysis & Requirements
  • Lead requirements elicitation and document business, functional and non-functional requirements through formal business analysis practices.
  • Analyze current systems, workflows, procedures, and operational needs to identify gaps, assess feasibility, and recommend improvements.
  • Evaluate the impact of corporate initiatives and business objectives on existing applications and processes for ways to deliver maximum value.
  • Gather and define input, output, reporting, and data requirements to support system enhancements and innovative solutions.
• Solution Design & Delivery
  • Develop functional, conceptual, and logical design documentation, data models, and business case materials.
  • Support UAT strategy, scenario development, business participation, defect triage, traceability and business sign-off activities.
  • Maintain user engagement throughout analysis, development, and implementation, and obtain sign‑off from scope through delivery.
  • Create and maintain system documentation and contribute to implementation, conversion, and change control plans.
  • Coordinate approved changes through development, testing, and production release processes.
  • Evaluate automation opportunities and AI‑enabled solutions that improve business outcome, user experience and operation efficiency.
• Operational Support & Collaboration
  • Support operations and finance systems through implementation, maintenance, troubleshooting, and ongoing application support.
  • Partners with developers, operations, DBAs, project managers, business users, vendors, and consultants to resolve issues and deliver solutions.
  • Assist with complex datasets, reports, data‑related production issues, and approved solution testing and deployment.
  • Evaluate packaged software and serve as a liaison for technical issues between vendors, IT, and business stakeholders as needed.
  • Research and recommend new or replacement solutions aligned to operational and strategic business needs.
• Leadership & Communication
  • Collaborate with business partners to shape a long‑term vision and drive ongoing backlog prioritization toward delivering that vision.
  • Partner with project managers, development and QA leads to lead digital product team through development life cycle.
  • Mentor and guide less experienced business analysts through work review, coaching, and knowledge sharing.
  • Support development of training materials, training plans, and user education for new or enhanced systems.
  • Ensure affected functional areas are informed and prepared for system changes, implementations, and…