Director of Architecture - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives.

Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Provider Digital Technology team is focused on delivering a unified, intuitive digital entry point for United Healthcare providers and partners to access tools, services, and information. We build consistent, secure, and scalable capabilities that simplify how providers discover, navigate, and engage with UHC's digital ecosystem. By working across United Healthcare and the broader United Health Group organization, we reduce friction, enhance provider experience, and help advance UHC's mission to make the health system work better for everyone.

Our team collaborates closely with engineering, platform, and business partners to integrate diverse applications and data sources into a seamless provider experience across Portal, API, EDI, Chat, and Voice channels. We are also advancing the responsible use of AI, including developing digital assistants and chatbots for both chat and voice interactions, always with a focus on safety, compliance, and improving provider workflows.

Our work plays a critical role in scaling digital access, supporting the evolving needs of healthcare providers, and enabling faster, more efficient problem-solving across the care delivery ecosystem.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Lead architecture strategy for Portal, Chat, Voice, and Data platforms, including the responsible adoption of AI/ML capabilities (GenAI, predictive analytics, automation), define target-state architecture, principles, and roadmaps aligned to business outcomes
• Lead architecture strategy, capability planning, and target-state design for strategic provider-facing initiatives in partnership with business, product, and engineering leaders
• Drive adoption and reuse of enterprise capabilities, platforms, APIs, data assets, and AI services, establishing scalable, secure, reliable, and reusable architecture patterns that reduce duplication and accelerate delivery
• Apply an AI aware mindset to inform design choices, improve clarity of tradeoffs, and guide teams toward a shared architectural vision
• Use AI tools to accelerate architecture tasks like API review, dependency analysis, and solution documentation
• Lead design reviews, share best practices, and foster a culture focused on simplification, reuse, and responsible innovation
• Ensure operational excellence and production readiness by embedding observability, security, resiliency, performance tuning, disaster recovery, and operational support practices into designs and delivery
• Own the data strategy and reporting/analytics architecture that enables trusted insights for leaders and operations, including standardized reporting practices and a 'single version of the truth'
• Design and govern data architecture patterns for reporting and analytics, including multi-tier pipelines (raw → standardized → enriched ) with solid lineage/traceability and modularity
• Establish and drive data governance (roles/processes, metadata, data quality checks, and enforcement/monitoring) to…