Financial Applications Support Specialist

Senior Financial Applications Support Analyst

Remote – Texas

We are looking for a senior-level Financial Applications Support Analyst with 10+ years of experience supporting financial and enterprise business applications.

This is not a Financial Analyst position, and it is not a software-development role.

The right person sits between Finance, Accounting, business users, IT, and third-party software vendors. You understand financial applications and business processes, but you are also technical enough to get into the data yourself, write SQL queries, troubleshoot integrations, identify why something isn't working correctly, and help drive the issue through resolution.

If a financial transaction doesn't process correctly, data doesn't reconcile, or information fails to move properly between applications, you should be comfortable investigating the problem rather than simply escalating it.

This is a hands‑on applications role combining production support, SQL, integrations, data analysis, testing, financial systems, system enhancements, and project leadership.

• Support financial and enterprise business applications and their associated business processes.
• Serve as a liaison between Finance, Accounting, business users, IT, developers, and third-party vendors.
• Investigate production issues and perform root‑cause analysis.
• Write your own SQL queries to research application, transaction, and data issues.
• Work with SQL JOINs, multiple tables, data structures, and data flows.
• Perform system fixes and data maintenance when appropriate.
• Troubleshoot software integrations and data movement between systems.
• Work with flat/delimited files, FTP processes, and application integrations.
• Support API‑based integrations where applicable.
• Analyze financial and transactional data to identify discrepancies and trends.
• Use advanced Excel, including VLOOKUP/XLOOKUP and Pivot Tables.
• Gather and document business and system requirements.
• Develop epics, features, user stories, and backlog items for application enhancements.
• Develop and execute test plans, test scripts, regression testing, and UAT.
• Support Agile/Scrum development and release activities.
• Lead application projects and enhancements from planning through implementation.
• Work with stakeholders to define project scope, schedule, budget, goals, and deliverables.
• Coordinate business, technical, and vendor resources.
• Develop user documentation, training materials, and system demonstrations.
• Participate in production support, including after‑hours support when required.

• 10+ years of systems support, applications support, business systems analysis, or closely related experience.
• Strong financial software/application background.
• Strong understanding of financial business processes and how systems support them.
• 5+ years of ERP experience;
  Eclipse is strongly preferred.
• Hands‑on SQL experience — you must be able to write your own queries, not simply execute prewritten SQL.
• Experience with SQL JOINs and querying multiple tables.
• Advanced Excel, including VLOOKUP/XLOOKUP, Pivot Tables, and delimited/flat files.
• Software integration experience.
• Strong understanding of data structures and data flow.
• File Transfer Protocol (FTP) experience.
• API experience preferred.
• Application troubleshooting and root‑cause analysis experience.
• Project management/project leadership experience.
• Experience leading application enhancements from requirements through implementation.
• Strong UAT, regression testing, and test‑plan experience.
• Bachelor's degree or equivalent specialized professional experience.

Experience supporting ERP and financial applications is important. Relevant environments may include:

• Eclipse
• Oracle
• Get Paid
• TM1
• Kofa…