KCC - Technology Support Consultant

Our client, a public-sector regulatory agency, is seeking a Technology Support Consultant to join their team. As a Technology Support Consultant, you will be part of the Technology Support team supporting end users across multiple Kansas office locations. The ideal candidate will have strong troubleshooting skills, proven Windows support experience, and the ability to deliver responsive customer service while keeping systems secure and reliable.

Job Title:

Technology Support Consultant

Location:

Onsite in Topeka, Kansas (5 days/week). Remote work may be granted after 6 months.

Perform OS deployment, endpoint management, and desktop support, including imaging and deploying Windows workstations and laptops. Administer Tanium and other endpoint management solutions to support software deployment, upgrades, patch management, compliance monitoring, endpoint security, inventory, and device lifecycle operations. Maintain standardized workstation configurations by creating, maintaining, and deploying operating system and software images for multiple hardware platforms. Provide Windows and domain administration support, including creating and maintaining user and computer accounts, group memberships, permissions, and security controls within Active Directory.

Troubleshoot LAN/WAN connectivity and client-server communications, and support secure workstation operations including patching, anti-malware verification, and remediation assistance.

Solid troubleshooting skills with proven experience supporting Windows environments. Basic Active Directory functions, including performing AD tasks such as resetting passwords, blocking/unlocking accounts, and creating/modifying accounts. Experience supporting Adobe products. Ability to provide effective customer service, communicate technical information clearly, and manage competing priorities. High school diploma or equivalent and 1 year of experience advising and assisting computer users in a distributed computing environment (education may substitute for experience as determined relevant by the agency).

Work that directly supports day-to-day technology needs across multiple office locations. Opportunity to strengthen your skills in Windows deployment, endpoint management, and Active Directory administration. Clear responsibilities across imaging, patching, security verification, and endpoint lifecycle operations. A role that emphasizes responsive support and operational efficiency for end users. Path to permanent employment once contract arrangements are fulfilled (conversion to hire). Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay