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ServiceNow Developer; onsite
Remote / Online - Candidates ideally in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-10-19
Tallahassee, Franklin County, Florida, 32318, USA
Listing for:
Vitaver & Associates, Inc
Remote/Work from Home
position Listed on 2026-10-19
Job specializations:
-
IT/Tech
IT Consultant, IT Specialist, IT Business Analyst
Job Description & How to Apply Below
Start Date:
ASAP
Type:
Temporary Project
Estimated Duration: 12+ months with possible extensions
Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. This is a non‑negotiable requirement from the client
Only candidates able to relocate as required should apply to avoid removal from future consideration.
Our client is filling this contract position exclusively through approved staffing partners, so this opportunity is not available by applying directly with the client. If you're interested, we'd be happy to represent you throughout the hiring process.
Required:- Availability to work 100% of the time at the Client’s site in Tallahassee, FL (required);
- Experience with Service Now platform configuration, design, and development (3+ years);
- Experience with IT systems administration and programming (4+ years);
- Experience with data extractions and conversions, and development in JavaScript, HTML, XML, JSON, and SQL;
- Experience integrating with Microsoft and third‑party systems;
- Experience with CMDB population using Discovery and implementing Service Mapping;
- Experience with Customer Service Management (CSM);
- Experience with Service Now Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications;
- Experience in IT project management;
- Experience with State and Federal laws applicable to IT solution implementation, and State procurement and contract monitoring requirements.
- Experience with performance tuning;
- Experience with data security;
- Experience configuring custom email templates;
- Experience implementing security policies using ACLs, roles, groups, and authentication mechanisms;
- Service Now Certified Implementation Specialist – IT Service Management (CIS‑ITSM) and Customer Service Management (CIS‑CSM) certifications.
- Configure, integrate, and implement Service Now modules, including Case, Change, Problem, Incident, Service Request, and Knowledge Management;
- Develop Service Now workflows, flows, and rules;
- Implement and configure Service Level Management on the Service Now platform;
- Configure dashboards, self‑service portal, live chat, and virtual agent;
- Perform Service Now CSM upgrades, including module configuration, integration testing, and customizations;
- Participate in defect management and triage, and in testing including regression, smoke, and release testing;
- Maintain detailed documentation of application design and code generation techniques.
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