Senior Project Manager, Business Applications & Solutions

Position Title:

Senior Project Manager, Business Applications & Solutions

Reports To:

VP, Technology and Digital Strategy
Direct Reports:

None
Department:

IT

Location:

Midtown NYC Office
Work Arrangement:

Hybrid; in office a minimum of 3 days per week with flexibility to work from home up to 2 days, and in accordance with business needs

Work Hours:

Full-time, Monday – Friday, 9:30am – 5:30pm
Pay Range: $115,000 to $120,000, commensurate with experience

About the Open Space Institute

The Open Space Institute is a national leader in land conservation and efforts to make parks and other protected land more welcoming for all. Since 1974, OSI has partnered in the protection of more than 2.5 million at-risk and environmentally sensitive acres in the eastern U.S. OSI’s land protection promotes clean air and water, improves access to recreation, provides wildlife habitat, strengthens communities, and combats the devastating impacts of extreme weather.

Position Overview

The Senior Project Manager, Business Applications & Solutions is an opportunity to have a meaningful impact within a mission-driven organization at an important point in the evolution of its technology systems. OSI is investing in technology to help our staff work more efficiently, collaborate more effectively across teams and locations, and ultimately better support our conservation mission.

The Analyst will work closely with the Vice President of Technology & Digital Strategy and colleagues across OSI to understand business needs, design practical solutions, and see those solutions through implementation and adoption. The role will have meaningful ownership of projects involving SharePoint and Microsoft 365, workflow automation, business applications, and emerging technologies including AI.

We are looking for a hands-on builder who can move from an idea to a working solution. This is a role for someone who enjoys understanding how an organization works and then making it work better - improving processes, configuring and building solutions, and helping staff use new tools effectively.

The Senior Project Manager will not be expected to do this alone. The role is part of a well-resourced IT function that includes senior technology leadership, dedicated internal IT support, and external technology and cybersecurity partners. This allows the Analyst to focus on business applications and solutions while drawing on additional expertise for infrastructure, cybersecurity, and more complex technical needs.

This position offers significant visibility, ownership, and opportunity for impact. The successful candidate will be able to see the results of their work across the organization and help shape the systems and practices that will support OSI’s continued growth and conservation work.

• Support and administer business-critical systems including Microsoft SharePoint, Microsoft Teams, Microsoft 365, Financial Edge, Raiser's Edge, Power Platform, and other enterprise or departmental applications.
• Coordinate application support, troubleshooting, configuration, documentation, and issue resolution with stakeholders, vendors, and other technology partners.
• Maintain knowledge of departmental needs and application pain points, monitor relevant product features and functionality, and recommend improvements to existing systems.
• Support reporting, data quality, application maintenance, and system optimization activities.

• Facilitate discovery sessions with staff and stakeholders to gather requirements- regarding operational challenges, workflows, goals, and business requirements.
• Analyze workflows and identify opportunities for automation, process redesign, data quality improvement, system consolidation, and AI-enabled solutions.
• Document current-state and future-state processes and translate business needs into practical solution designs.

Working under the direction of the VP, Technology and Digital Strategy, lead assigned business application and technology initiatives, including the following:

• Design, build, test, deploy, and support approved business solutions using organizational platforms.
• Implement SharePoint sites, SharePoint lists and libraries, Microsoft Forms, Power Automate workflows, Power Apps solutions, business dashboards, reporting tools, and low-code integrations.
• Develop prototypes and proofs of concept, coordinate user testing, validate outcomes, and support…