Remote IT Operations Engineer

Position: Remote IT Operations Engineer at gaiia
Take your IT expertise to the next level with gaiia as a remote IT Operations Engineer. Manage internal IT operations and automate processes to boost team productivity.

In your role at gaiia, you will serve as the sole IT Operations Engineer, responsible for overseeing IT infrastructure and support. You'll collaborate with Engineering Leadership and the Platform squad on security and compliance initiatives while building systems and automations. This unique position offers significant growth potential as gaiia scales its operations.

Key Responsibilities:

• Administer SaaS tools, managing users and licenses

• Manage access requests and maintain SSO configurations

• Run onboarding and offboarding IT processes efficiently

• Oversee the laptop fleet, ensuring security compliance

• Provide first-line support to teammates for IT issues

Requirements:

• Minimum five years in IT administration or operations

• Proven expertise in automation and workflow tools

• Hands-on experience with macOS device management

• Strong admin knowledge of Google Workspace and Slack

• Familiarity with cybersecurity and compliance frameworks

Elevate your IT career by creating effective solutions at gaiia while supporting teammates in a 100% remote work environment.