Remote SaaS Support Specialist — Overleaf & Papers AI
Derby, Derbyshire, DE1, England, UK
Listed on 2026-10-19
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IT/Tech
HelpDesk/Support, SaaS Sales, Technical Support
Digital Science is seeking a Customer Support Specialist to provide empathetic email support for Overleaf and Papers AI. You will handle billing inquiries, contribute to knowledge bases, and log actionable bug reports.
You will work with cross-functional teams to ensure a smooth user experience for researchers, institutions and enterprise clients across both products, with remote collaboration across a distributed team.
We invite applications for the Remote SaaS Support Specialist — Overleaf & Papers AI position located in United Kingdom.
This role, Remote SaaS Support Specialist — Overleaf & Papers AI at Holtzbrinck, could be your next career step.
Are you ready to take on the Remote SaaS Support Specialist — Overleaf & Papers AI role at Holtzbrinck?
We would love to welcome a new Remote SaaS Support Specialist — Overleaf & Papers AI to our organisation in United Kingdom.
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