Platform Manager Integrations

Because we strive to put people first.
Culture, our way
Technology at Primark
What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

Let’s talk lifestyle:
Healthcare, Potential Bonus,27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

This role is a hybrid opportunity, offering 1-2 days Working from home.

What You’ll Do as a Platform Manager Integrations

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

• Own the Integration Platform vision and strategy, defining a multi‑year roadmap for APIs, gateways, and connectivity services aligned to business strategy, OKRs, and market trends.
• Lead delivery, prioritisation, and execution across the Integration Platform, including progress tracking, dependency management, and escalation handling.
• Manage senior stakeholders and funding by driving alignment across technology and business leaders, securing investment through business cases or funding drawdowns.
• Ensure platform reliability, performance, and control by overseeing availability, incident remediation, audit findings, and the effectiveness of embedded controls.
• Oversee financials, resourcing, and vendor relationships, including budget management, ROI tracking, capacity planning, and commercial management of third‑party partners.
• Drive adoption and customer success by ensuring effective collaboration with stakeholders, enabling teams, and platform users, and ensuring new capabilities are successfully adopted.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Extensive product leadership experience with 10-15 years in product management, including 5+ years owning API, integration, or developer platforms in SaaS, fintech, or large‑scale enterprise environments.
• Deep technical and platform expertise across high‑volume integration platforms, API lifecycle management, integration standards, security/authentication, observability, and platform operations.
• Proven track record of scaling platforms from transformation through production, delivering high adoption, low latency, secure ecosystems, and effective release, upgrade, and governance practices.
• Strong strategic and analytical capability, able to define platform strategy and execution, model adoption and performance trade‑offs, and articulate clear business value and ROI.
• Executive‑level stakeholder and commercial management experience, including influencing senior leaders, managing complex stakeholder landscapes, securing funding, and overseeing budgets, vendors, and licensing agreements.
• Collaborative, delivery‑focused leader with strong communication skills, experienced in leading cross‑functional teams using Agile, Dev Ops, CI/CD practices, and driving continuous improvement, resilience, and operational…