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Night IT Service Desk Lead — Remote

Remote / Online - Candidates ideally in
Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for: RSM US LLP
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 67000 - 127000 USD Yearly USD 67000.00 127000.00 YEAR
Job Description & How to Apply Below
Position: Night IT Service Desk Lead — Remote Support

RSM US LLP seeks a Managed IT Service Desk Technician for a third shift (overnight M-F, 12am-9am) in Cedar Rapids, IA. You will deliver remote technical support, assist with Office 365 and server issues, and collaborate with senior consultants across multiple client environments.

The role requires 1–2 years in a helpdesk/IT setting, strong customer service, and a proactive, team-oriented attitude. Certifications are a plus; a BA/BS is preferred.

Consider building your career as a Night IT Service Desk Lead — Remote Support at RSM US LLP.

We appreciate your interest in this position.

Join RSM US LLP and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Night IT Service Desk Lead — Remote Support role at RSM US LLP, based in Cedar Rapids, IA, United States.

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