Remote AI-Powered Product Support Analyst
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, Technical Support, IT Business Analyst
Serko is seeking two ambitious Product Support Analysts (Level
1) to join our North American team in Dallas (Southlake) as we scale Serko.ai, our AI-powered flagship platform. You will provide first-class technical support, troubleshoot product inquiries, and ensure corporate clients leverage Serko.ai's features.
You will deliver primary technical and functional support via phone and email, investigate and resolve issues, and document solutions in our internal system.
As a Remote AI-Powered Product Support Analyst, you will play an important part at Serko in Dallas, TX, United States.
Step into the Remote AI-Powered Product Support Analyst role at Serko in Dallas, TX, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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