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Remote IT Help Desk Pro: Support & Troubleshooting

Remote / Online - Candidates ideally in
Portland, Cumberland County, Maine, 04122, USA
Listing for: Terrestris, LLC
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Terrestris, LLC is seeking a Temporary Remote Help Desk Specialist to support the IRS CI with remote user assistance across the US. The role covers ticket handling, account management, and basic hardware/software troubleshooting for thousands of users.

You will educate on self-service options, process tickets via Service Now, and escalate complex issues. Candidates should have 1+ year IT help desk experience and strong customer service skills to work remotely.

This role, Remote IT Help Desk Pro:
Support & Troubleshooting at Terrestris, LLC, could be your next career step.

Are you ready to take on the Remote IT Help Desk Pro:
Support & Troubleshooting role at Terrestris, LLC?

We would love to welcome a new Remote IT Help Desk Pro:
Support & Troubleshooting to our group in Dover-Foxcroft, ME, United States.

For the Remote IT Help Desk Pro:
Support & Troubleshooting position at Terrestris, LLC, we are reviewing applications now.

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