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Remote Service Desk Analyst; 2nd​/3rd Shift

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43085, USA
Listing for: TEKsystems
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Position: Remote Service Desk Analyst (2nd/3rd Shift)

TEKsystems is seeking a Service Desk Analyst for a fully remote contract role based out of Cleveland, OH. The position focuses on troubleshooting networking, POS systems, and end-user technology in a high-volume 24/7 environment.

Ideal candidates have 3+ years in help desk or service desk roles, strong Windows/Linux/M365 troubleshooting, and excellent communication. Training is 4–6 weeks, with shift options on 2nd and 3rd shifts after training.

Are you ready to take on the Remote Service Desk Analyst (2nd/3rd Shift) role at TEKsystems?

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Service Desk Analyst (2nd/3rd Shift) role in the description above.

We appreciate your interest in this position.

Join TEKsystems and contribute to our ongoing work.

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