Technical Support Manager, Data Observability; Remote
Cedar Rapids, Linn County, Iowa, 52401, USA
Listed on 2026-10-20
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IT/Tech
IT Support, Technical Support, Systems Administrator
Cribl is seeking a Technical Support Manager to lead a highly technical support team in a remote-first setting. You will own escalation management, mentor engineers, and drive metrics like SLA and CSAT while shaping processes and Cribl product positioning for customers.
Ideal candidates have 3+ years leading technical teams and 10+ years in customer-facing roles, with strong communication and a deep data-awareness mindset. This role supports a distributed US workforce.
This posting is for the Technical Support Manager, Data Observability (Remote) role at Cribl, based in Des Moines, IA, United States.
As a Technical Support Manager, Data Observability (Remote), you will play an important part at Cribl in Des Moines, IA, United States.
We invite applications for the Technical Support Manager, Data Observability (Remote) position located in Des Moines, IA, United States.
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