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Remote CMS Help Desk Technician – User & Access

Remote / Online - Candidates ideally in
Juneau, Juneau Borough, Alaska, 99812, USA
Listing for: Maximus
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Position: Remote CMS Help Desk Technician – User & Access Support

Maximus is seeking a Technician 1 - Help Desk to provide remote desktop and user support for CMS BOSC. The role includes resetting passwords, unlocking accounts, MFA troubleshooting, and coordinating with project managers.

This remote position requires strong communication, problem-solving, and the ability to document issues in the ticketing system. Candidates must pass CMS vetting and be available to work a schedule aligned with EST hours.

Are you ready to take on the Remote CMS Help Desk Technician – User & Access Support role at Maximus?

We would love to welcome a new Remote CMS Help Desk Technician – User & Access Support to our team in Juneau, AK, United States.

For the Remote CMS Help Desk Technician – User & Access Support position at Maximus, we are reviewing applications now.

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