Remote AI-Driven Technical Support Team Lead
Buffalo, Erie County, New York, 14201, USA
Listed on 2026-10-20
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IT/Tech
AI Engineer (Applied/Software), IT Support
Improvado is an AI-powered marketing data platform serving mid-market and enterprise teams, enabling automated data workflows and scaled insights. We’re building an AI-first support function and growing a small, capable team to design agents, workflows, and tools embedded in daily support tasks.
You will lead Automation & AI tooling, process building, and advanced troubleshooting while coaching Analysts and collaborating with Engineering, Product, and Customer Success to improve support tooling
Are you ready to take on the Remote AI-Driven Technical Support Team Lead role at Improvado?
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 120..
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