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Technical Support Manager - Lead Engineers, Elevate CSAT; Remote

Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Cribl
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 116000 - 181000 USD Yearly USD 116000.00 181000.00 YEAR
Job Description & How to Apply Below
Position: Technical Support Manager - Lead Engineers, Elevate CSAT (Remote)

Cribl, a B2B SAAS data observability company, is seeking a Technical Support Manager to lead a highly technical support team, ensuring top-tier customer success and rapid incident response.

You will mentor engineers, review case metrics, and drive processes, with on-call duties; candidates should have at least 3 years leading technical teams and 10 years in customer-facing roles.

This remote-first role offers a competitive base salary range of 116k–181k USD and a comprehensive benefits package.

As a Technical Support Manager
- Lead Engineers, Elevate CSAT (Remote), you will play an important part at Cribl in Columbus, OH, United States.

The following opportunity is for a Technical Support Manager
- Lead Engineers, Elevate CSAT (Remote) with Cribl.

Our team is growing, and we are hiring a Technical Support Manager
- Lead Engineers, Elevate CSAT (Remote) in Columbus, OH, United States.

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