Senior BSA & QA Lead AI/Genesys, Remote
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-10-20
-
IT/Tech
AI Business & Operations, IT QA Tester / Automation, AI Evaluation
Brooksource is seeking a Senior Business Systems Analyst and Testing Lead for a remote contract role supporting an Agentic AI contact center program. You will own requirements gathering, test strategy, and UAT across cross-functional teams including Product, Architecture, Fraud, and AI vendors.
The ideal candidate has 5+ years of BSA/QA leadership, deep data platform skills, and experience with Genesys Cloud and conversational AI testing. Banking/fraud domain familiarity is a plus.
Our organisation is growing, and we are hiring a Senior BSA & QA Lead for AI/Genesys, Remote in Columbus, OH, United States.
This posting is for the Senior BSA & QA Lead for AI/Genesys, Remote role at Eightelevengroup, based in Columbus, OH, United States.
We are looking to fill the Senior BSA & QA Lead for AI/Genesys, Remote position at Eightelevengroup in Columbus, OH, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).