Senior Product Manager; Core Fraud Services Job Albany New York USA,IT/Tech

Position: Senior Product Manager (Core Fraud Services)
Location: City of Albany

As the Senior Product Manager for Core Fraud Services at Socure, you will lead the development and expansion of the foundational platform that powers fraud decisioning across our entire suite of products
You will shape and scale key shared services, APIs, and machine learning capabilities, transforming raw fraud signals into high-performance risk intelligence. Your work will fuel faster innovation and more accurate fraud detection, raising the bar across the organization
This is a highly technical platform product management role. Instead of owning a single customer-facing application, you will build the reusable infrastructure and core capabilities that enable a portfolio of fraud solutions. You’ll partner closely with Engineering and Data Science to deliver scalable, robust solutions that have direct impact on product effectiveness and organizational success
Your role will be to translate business needs, customer feedback, and technical requirements into scalable platform features that power multiple fraud offerings. Success requires balancing long-term platform investments with immediate product and customer needs, while driving operational excellence and continuous innovation across the Socure ecosystem
Own Model Factory as a product, ensuring operational excellence while designing and improving systems that enable seamless customer adoption of the latest fraud intelligence. Continuously enhance model performance and manage the end-to-end model lifecycle, defining how AI and human oversight work together to deliver scalable, high-quality outcomes
Manage and scale cross-fraud services like name matching and address validation, guaranteeing global consistency, high availability, and low-latency performance
Lead the technical enablement for Score add-ons such as Graph Intelligence and Signals, architecting these core components for maximum reuse across Socure’s platform
Apply structured product frameworks (e.g., RICE, Kano, JTBD, Opportunity Solution Tree) to drive data-based prioritization and tradeoff decisions
Develop clear product requirements, acceptance criteria, and success metrics to support precise engineering execution
Partner with Engineering and Data Science to ensure timely delivery and high quality of graph and signal-based features
Identify and execute opportunities to natively integrate graph insights into existing fraud and risk products, increasing detection rates and reducing false positives
Collaborate with dependent teams to ensure seamless data flows, strong operational performance, and measurable customer value from graph-based systems
Define and monitor KPIs for signal precision, system latency, and contributions to model accuracy
Conduct ongoing customer discovery and feedback loops to validate hypotheses and inform product direction
Work with Customer Success and Sales Engineering to understand workflows and optimize usability
Distill technical insights into actionable product value propositions for internal and external stakeholders
Collaborate closely with Data Science, Engineering, and allied product teams to ensure consistent, platform-wide integration of graph and signal intelligence
Work with Product Marketing, Product Operations, and Account teams to produce documentation, release notes, and enablement materials that showcase product value
Support quarterly planning and transparent communication on tradeoffs, outcomes, and progress

Benefits

Health:
Comprehensive medical coverage, including vision, dental, and FSA
Parental Leave:
Generous leave allowance for
parents-to-be
401k:
Pre-tax savings for retirement
Life Insurance:
Protect your family in
case of emergency
PTO:
Take as much time as you need,
when you need it
100% Remote:
Work from anywhere anytime, whatever suits your…