Remote Tier II Technical Support - SaaS & Public Safety
Tucson, Pima County, Arizona, 85701, USA
Listed on 2026-10-20
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IT/Tech
Technical Support, IT Support, SaaS Sales, HelpDesk/Support
Motorola Solutions is hiring a Technical Support professional to deliver excellent customer care, manage Zendesk inquiries, and troubleshoot cloud SaaS solutions from a remote US base. You will collaborate with cross-functional teams, monitor critical SLA metrics, and maintain deep knowledge of Rapid Deploy and NG911 offerings to accelerate resolution and improve customer satisfaction.
This fully remote position emphasizes incident management, data-driven problem solving, and strong cross-team
As a Remote Tier II Technical Support - SaaS & Public Safety, you will play an important part at Motorola Solutions in Phoenix, AZ, United States.
The position is based in Phoenix, AZ, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 75.000 - 85.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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