Remote Help Desk Manager: Government Ops Lead
Charleston, Kanawha County, West Virginia, 22184, USA
Listed on 2026-10-20
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IT/Tech
IT Project Manager -
Management
IT Project Manager
Iron Mountain Solutions is seeking a seasoned Help Desk Manager to lead the SEVP Response Center Level I. This role oversees contractor performance, resource planning, and issue resolution in a remote setting.
The ideal candidate has a PMP and HDI certification, 10+ years in multi-tier call center management, and strong analytical and leadership capabilities. A security clearance is required, with U.S. citizenship.
Join us at Iron Mountain Solutions, Inc. as our next Remote Help Desk Manager:
Government Ops Lead in Vienna, VA, United States.
The position is based in Vienna, VA, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 100..
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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