Business Analyst

At White Tech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions. Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With White Tech, clients gain access to a platform designed for flexibility, scalability, and seamless integration. Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.

Whether scaling your PSP, enhancing your EMI services, or diving into open banking, White Tech is your partner for innovation and growth.

We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).

• Conduct comprehensive business analysis for diverse fintech projects and initiatives.
• Analyze industry trends, market conditions, and competitor strategies for benchmarking purposes.
• Collect and prioritize the product requirements from stakeholders and the focus groups.
• Develop detailed use cases, user stories, and documentation to outline product features and functionalities.
• Identify and address gaps in current products and processes.
• Work with third-party developers to integrate API and SDK products.
• Provide technical support to internal sales, operations units, and partner engineering teams.
• Participate in troubleshooting, testing, launching, and monitoring post-integration of solutions.
• Create technical documentation, integration manuals, guidelines, user manuals, and training materials for clients.
• Manage internal knowledge transfer and conduct product demonstrations to stakeholders.

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Finance, or a related field.
• At least 3 years experience as a Business Analyst or Product Manager.
• Familiarity with both B2B and B2C environments.
• Knowledge of business analysis requirements, project management principles, practices, techniques, and tools.
• Understanding of basic usability principles and UI/UX design (Figma).
• Experience with SQL and basic knowledge of HTML, CSS, JavaScript.
• Strong proficiency in Jira, Confluence, Miro, UML, and Google tools (Docs, Sheets, etc.).
• Experience in creating mockups and sketches for user interfaces.
• Excellent communication skills, capable of engaging effectively with both technical and non-technical stakeholders.
• Understanding of Agile methodologies.
• Strong analytical, and problem-solving skills.
• At least an Upper-intermediate level of English.

• Application screening
• Interview stages (2-3 weeks):
  Prescreening call (40 min), Technical interview with PM (60 min), Final interview with Head of PMO (60 min), Job offer.
• Referrals:
  Employment and background check.

• Competitive compensation package (commensurate with your experience)
• 19 business days of flexible Paid Time Off (PTO)
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice
• Values-driven culture with a friendly and supportive work environment
• Opportunity to regularly participate in conferences and community events as both a participant and contributor
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency