Remote IT Help Desk Engineer: Level 1
Madison, Dane County, Wisconsin, 53244, USA
Listed on 2026-10-20
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Soft Stone, Inc. seeks an IT Help Desk Support Engineer to deliver Level 1 remote IT support for ~110 users across North America, including occasional onsite visits at the Milwaukee facility. You will troubleshoot Windows PCs, Microsoft 365, and network issues while coordinating with offshore teams for after-hours support.
The role requires strong customer-service skills and ability to work independently, with travel to the Milwaukee site as needed. Visa sponsorship is not available.
We would love to welcome a new Remote IT Help Desk Engineer:
Level 1 Support to our organisation in Milwaukee, WI, United States.
We have an opening for a Remote IT Help Desk Engineer:
Level 1 Support in Milwaukee, WI, United States within IT & Technology.
This role, Remote IT Help Desk Engineer:
Level 1 Support at iSoftStone, could be your next opportunity.
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