Remote Tier 1 Financial Software Support Specialist
Houston, Harris County, Texas, 77001, USA
Listed on 2026-10-20
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IT/Tech
IT Support, HelpDesk/Support
Jack Henry & Associates, Inc. is seeking a Tier 1 banking support specialist to be the first point of contact for our financial institution clients. This remote role requires you to troubleshoot in a fast-paced environment and work within a ticket system to resolve issues efficiently.
Candidates should have 4+ years in banking, 1+ year in customer service, excellent communication, and the ability to handle on-call rotations. The position may require travel to Allen, TX or other listed locations.
This is a strong position to take on the Remote Tier 1 Financial Software Support Specialist role at Jack Henry & Associates, Inc.
All applications are reviewed carefully by our team.
The position is based in Allen, TX, United States.
This opportunity is part of our work in IT & Technology, Other.
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