Remote IT Helpdesk Technician - Fast
Raleigh, Wake County, North Carolina, 28245, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is seeking a customer‑driven IT Helpdesk Support Technician to be the first point of contact for clients. This remote role focuses on guiding users through troubleshooting and documenting steps in Proton's ticketing system.
Responsibilities include documenting problems, replacing failed hardware, and coordinating with networking devices while maintaining strong client relationships. Shifts are MON-FRI EST, with multiple start times.
Our team is growing, and we are hiring a Remote IT Helpdesk Technician
- Fast, Friendly Support in Charlotte, NC, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote IT Helpdesk Technician
- Fast, Friendly Support role in the description above.
We appreciate your interest in this position.
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