Remote Knowledge Manager for Federal Service Desk & Content
Virginia Beach, Virginia, 22090, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support
Bixal, a Fairfax, VA-based consulting company, is seeking a Knowledge Management Specialist, Service Delivery to build and run the knowledge layer behind a large-scale federal support program serving diverse users.
In 90 days, you’ll stand up the program’s Tier 0 self-service knowledge base and manage article lifecycle, then develop operating documentation for Tier 1–3 help desk operations. The role emphasizes a knowledge-as-a-product mindset.
Our team is growing, and we are hiring a Remote Knowledge Manager for Federal Service Desk & Content in Reston, VA, United States.
This role, Remote Knowledge Manager for Federal Service Desk & Content at Bixal, could be your next opportunity.
Are you ready to take on the Remote Knowledge Manager for Federal Service Desk & Content role at Bixal?
We would love to welcome a new Remote Knowledge Manager for Federal Service Desk & Content to our group in Reston, VA, United States.
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