Remote L2 Production Support Engineer — CLSS SME
Town of Schroeppel, Oswego County, New York, USA
Listed on 2026-10-20
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IT/Tech
IT Support, Technical Support, IT Specialist
NTT DATA Americas is seeking a Production Support Engineer to join our team remotely in the US. You will provide Level 2 support for the CLSS platform, troubleshoot incidents, and work across cross-functional teams to resolve issues.
The role requires extensive experience in IT production support, SQL analysis, and gateway/pathway architectures, with strong communication and ownership. You will ensure 24x7 operations, onboarding customers, and contributing to RCA actions, while developing
The following role is for a Remote L2 Production Support Engineer — CLSS SME with NTT DATA Americas.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote L2 Production Support Engineer — CLSS SME role in the description above.
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