Remote Tier 1 Tech Support Specialist
Milwaukee, Milwaukee County, Wisconsin, 53201, USA
Listed on 2026-10-20
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
Aureon seeks a dedicated Remote Technical Support Representative to handle inbound calls, emails, and chats, delivering professional, accurate assistance on hardware, software, and account management.
You will log interactions in the ticketing system, pursue ongoing skill development, and advocate for customer needs while resolving issues efficiently. Experience in customer support is required; remote work is offered with evening/weekend shift differentials.
We are currently recruiting a Remote Tier 1 Tech Support Specialist for our team in Madison, WI, United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 42.000 - 54.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Tier 1 Tech Support Specialist role in the description above.
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