Remote Virtual Care Help Desk Specialist
Detroit, Wayne County, Michigan, 48201, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support
Michigan Medicine seeks a Virtual Care Help Desk Technician to optimize patient experiences in virtual care. You will support PMAH, guide device setup, and troubleshoot issues across devices and portals.
Responsibilities include assisting patients, faculty, and staff with video visits, patient portal access, and connectivity while maintaining privacy and documenting outcomes for care teams.
This position is for the Remote Virtual Care Help Desk Specialist role at Michigan Medicine.
The position is based in Ann Arbor, MI, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 36.000 - 52.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Virtual Care Help Desk Specialist role in the description above.
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