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Remote Customer Support Analyst - AI-Driven Troubleshooter

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Harris Computer
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

North Star Technologies is seeking a Customer Support Analyst to join the growing support team under the Harris division. The role focuses on managing and investigating customer tickets, troubleshooting across web, API, and server environments, and contributing to the internal knowledge base.

You will report to Manager, Customer Success and work with a strong team to deliver proactive service. This is a remote role open to candidates in the US and Canada, with travel ~10%.

For the Remote Customer Support Analyst - AI-Driven Troubleshooter position at Harris Computer, we are reviewing applications now.

We are looking to fill the Remote Customer Support Analyst - AI-Driven Troubleshooter position at Harris Computer in TN, United States.

The Remote Customer Support Analyst - AI-Driven Troubleshooter role at Harris Computer is now open for applications in TN, United States.

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