Site Reliability Engineering Manager - Remote

Site Reliability Engineering Manager - Remote Arcoro

3200 E Camelback Rd
Phoenix, AZ 85018

Why Arcoro?

Want to work with a solid company that’s transforming HR for the construction industry? Our team of dedicated professionals helps construction, contracting and field services companies hire, manage and grow their workforce with a market-leading SaaS solution. As a member of the A-Team, you’ll enjoy a top-notch employee experience where you can embrace your problem-solving skills and innovation, work with a team of great colleagues and see the impact of your contribution each day.

Our culture is collaborative, and we believe strongly in training, growth and internal advancement. We offer competitive compensation including comprehensive benefits and a generous time-off policy. We offer both on-site and remote opportunities.

At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customers’ daily lives.

About the Job:

The Site Reliability Engineering Manager is responsible for leading the SRE team to ensure the availability, performance, scalability, and operational excellence of Arcoro’s production systems. This role combines people leadership with deep technical oversight, ensuring services meet defined reliability targets and that the team is effective, engaged, and aligned with product and business goals.

This is a hands‑on role. In addition to leading and developing the team, the SRE Manager is expected to contribute as an individual contributor by writing code and automation, building tooling, participating in on‑call, and working directly in production systems alongside the team.

What You’ll Do

• Lead and manage a team of Site Reliability Engineers responsible for the reliability, performance, and operational health of production systems
• Serve as a hands‑on technical contributor by writing code and automation, building reliability tooling, participating in on‑call, and working directly in production systems alongside the team
• Support career growth and development of team members through coaching, mentoring, and performance management
• Define, measure, and drive Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets in partnership with engineering and product teams
• Own incident response, including on‑call rotations, escalation processes, severity management, and blameless postmortems
• Drive continuous improvement in monitoring, observability, alerting, and on‑call practices to reduce toil and mean‑time‑to‑recovery
• Lead the adoption of AI and automation across SRE practices, including AI‑assisted incident response, intelligent alerting, automated remediation, and the use of AI tooling to reduce toil and accelerate operational workflows
• Partner with Engineering to refine our products to better support agentic AI development, including improving APIs, telemetry, environments, and platform capabilities that enable AI agents to safely build on and operate against our systems
• Drive cloud cost optimization and Fin Ops practices in partnership with Engineering, including vendor management, cost allocation, rightsizing, and engineering best practices that reduce cloud spend
• Partner with Engineering on operational readiness reviews, production change management, and release safety
• Champion reliability best practices and ensure they are embedded across the engineering organization
• Track and report on key reliability metrics, incident trends, and team health to leadership
• Stay current with emerging SRE practices, tooling, and industry standards

What We’re Looking For:

• Proven experience leading SRE, operations, or reliability-focused engineering teams in a production software environment
• Willingness…