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Remote Grants Lifecycle Help Desk Analyst

Remote / Online - Candidates ideally in
Baltimore, Anne Arundel County, Maryland, 21240, USA
Listing for: Highrise Consulting Inc
Full Time, Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below

Highrise Consulting, Inc. seeks a Grants Management Service Desk Analyst for a full-time, remote role supporting NIH at Bethesda, MD. You will handle inbound calls, provide software assistance, and triage issues for federal grants processes.

The role requires strong communication, problem-solving, and ticketing experience, with a focus on customer satisfaction and continuous improvement.

This posting is for the Remote Grants Lifecycle Help Desk Analyst role at Highrise Consulting Inc, based in Bethesda, MD, United States.

Join us at Highrise Consulting Inc as our next Remote Grants Lifecycle Help Desk Analyst in Bethesda, MD, United States.

We are currently recruiting a Remote Grants Lifecycle Help Desk Analyst for our team in Bethesda, MD, United States.

This is an excellent opening to take on the Remote Grants Lifecycle Help Desk Analyst role at Highrise Consulting Inc.

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