Application Specialist, MMS
Houston, Harris County, Texas, 77001, USA
Listed on 2026-10-20
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IT/Tech
IT Business Analyst, Systems Analyst, Business Systems & Technology Analysis, IT Consultant
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Application Specialist, MMSProfessional Home Office, Dallas, TX, US
4 days ago Requisition
JOB POSTING
JOB
TITLE:Application Specialist, Marina Management Services (MMS)
DEPARTMENT:Information Technology
REPORTS TO:Lead, MMS
POSITION PURPOSEThe Applications Specialist, Marina Management Services (MMS) helps to ensure the systems that support the Company’s marina operations are reliable, practical, and ready to scale as the Company grows. This position supports MMS and related operating platforms from implementation through ongoing operations, including system configuration, data migration, testing, user support, training, and continuous improvement. Working across marina teams, Home Office departments, IT, and technology vendors, this role turns business needs into clear system requirements and helps deliver solutions that work in day-to-day operations.
The Application Specialist, MMS offers hands-on learning across marina operations, technology, integrations, data, and project delivery, with opportunities to build both business and technical expertise. Through this work, the Application Specialist, MMS helps integrate acquired marinas, improve how teams work, and create a more consistent experience for team members and customers across the portfolio.
- oSupport migration efforts in transitioning acquired marinas from Legacy MMS systems to the Suntex integrated solution
- oWork on all aspects of implementations including but not limited to data migration, system configuration, end user training, and initial data entry/loading
- oWork closely with technology vendor(s), IT MMS, IT Data and Analytics, and IT Financial Services teams to expand and improve system functionality and processes
- oPartner with business users to define functional requirements and test scenarios
- oDevelop, coordinate, and execute system and end user testing for new features, system changes, integrations, and version releases before they are approved for production
- oPartner with change management to aid in end user training, communications, and adoption
- oResponsible for application software (MMS) support desk, including Legacy MMS solutions and the integrated solution
- oWork closely with IT Financial Services and Accounting to troubleshoot accounting issues related to MMS integration
- oCreate and add tickets for all end users that reach out through alternative methods like text, phone, and/or Teams
- oEnsure application tickets are followed through to issue resolution and customer satisfaction
- oAct as an escalation resource for application related issues from the IT Service Desk
- oTranslate business needs into clear functional requirements and communicate priorities and expected outcomes to vendors
- oTrack vendor commitments and elevate issue resolution, ensuring updates are shared with affected stakeholders in a clear and timely manner
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