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Remote IT Service Desk Technician - Level 1

Remote / Online - Candidates ideally in
Indianapolis, Marion County, Indiana, 46262, USA
Listing for: The Intersect Group
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Technician - Level 1 Support

The Intersect Group is seeking a Service Desk Technician to provide professional Level 1 remote support for clients. You will diagnose and resolve common IT incidents and service requests, while maintaining clear communication and documentation.

Ideal candidates have a high school diploma or GED, 2+ years in ITSM, and at least one industry certification. Growth opportunities exist across Microsoft technologies, networking, and IT service management.

Step into the Remote IT Service Desk Technician
- Level 1 Support role at The Intersect Group in Fort Wayne, IN, United States and grow with us.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote IT Service Desk Technician
- Level 1 Support role at The Intersect Group, based in Fort Wayne, IN, United States.

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