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Remote Tier 1 Helpdesk Technician - IT Support

Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68501, USA
Listing for: Secur-Serv
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below

Secur-Serv, a Nebraska-based managed IT services provider, seeks a Tier 1 Helpdesk Technician for remote work from anywhere in the continental U.S. (excluding listed states). Based in Omaha, NE, the role supports client environments with remote troubleshooting and on-site coordination.

You will handle user creation, software updates, driver configurations, and ensure first-line support with strong customer service and on-call rotation.

Join us at Secur-Serv as our next Remote Tier 1 Helpdesk Technician - IT Support in Omaha, NE, United States.

We appreciate your interest in this position.

Join Secur-Serv and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Tier 1 Helpdesk Technician - IT Support role at Secur-Serv, based in Omaha, NE, United States.

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