Salesforce Consultant

Cause Mic is seeking a full-time Salesforce Consultant with a desire to apply their talents to serve incredible nonprofit and social impact clients.

Other states may be considered for the right candidate.

Position Type

Full-time

Cause Mic is a Portland-based consultancy, built of a closely-knit crew of skilled strategists, specialists, and project managers, working collaboratively to create the best possible technology and marketing solutions for our mission-driven clients.

At Cause Mic, we are proud to work with incredible nonprofits and social impact organizations all over the country, supporting veterans, animal welfare, the environment, social justice, and more. It’s innovative, purpose-driven work, helping today’s important causes get the attention they need.

Together, we continue to learn and grow - professional development is an essential part of the gig. More than that, we enjoy spending time together, whether it’s a lively brainstorming session or a spirited debate about the merits of Crocs in modern life.

This individual will manage Salesforce implementation projects end-to-end, working closely with clients to understand their evolving needs and ensuring those needs translate into successful, on-time, on-budget delivery.

This future teammate must have experience managing Salesforce projects (as a PM, BA, or consultant) in order to serve some of the most respected nonprofits in the country.

This is a full-time exempt remote position from anywhere in Oregon, Wisconsin or California. Remote work outside of those three states will be considered for the right candidate.

In summary, your skills and experience will be applied to helping nonprofits adopt and configure their technology solutions ranging from Salesforce, Hub Spot, and related platforms and applications. Your responsibilities include:

• Manage Salesforce projects from kickoff through deployment, owning timeline, budget, scope, and client satisfaction
• Discover client needs through exploratory conversations, sales calls, and other interactions and translate them into a scope of work with clear outcomes, requirements/user stories, and a budget
• Build client and prospective client relationships by staying in close contact with key stakeholders
• Work with clients to define goals, business processes, and supporting system workflows
• Educate clients and administrators on project phases, system functionality, and the platform ecosystem
• Produce quality project deliverables, including kickoff presentations, project plans, status reports, budget burn reports, client requirements, and design documentation
• Translate client needs into user stories and technical requirements for the delivery team
• Design and build Salesforce custom objects, configure App Exchange or Third Party integrations to meet client needs
• Facilitate quality assurance and user acceptance testing, and perform light configuration (fields, page layouts, list views, reports) as needed to support QA
• Utilize prescribed project management tools and delivery methodologies to manage implementation schedules, resources, project deliverables, and communication
• Coordinate across technical and cross-functional team members to keep projects on track
• Contribute to Cause Mic strategy by helping define products and services, and supporting teammates and leaders with sales, marketing, and delivery

• At least 5 years of experience working in Salesforce, ideally as a PM, BA, or consultant with nonprofit clients
• Experience managing projects with technical and cross-functional/departmental components
• Salesforce or project management certifications are a plus, especially Administrator, Nonprofit Success Pack Consultant, Nonprofit Cloud Consultant, Platform App Builder,…