Remote SaaS Support Specialist & Product Trainer
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support
FMX is seeking a Customer Support Specialist to join our Customer Success team in Columbus, OH. You will manage inbound tickets, calls, and live chat, providing detailed product support and troubleshooting.
The role emphasizes rapid responses, maintaining high customer satisfaction, and collaborating with implementation and retention teams. You'll also lead trainings, document solutions, and help streamline workflows.
This opening is for the Remote SaaS Support Specialist & Product Trainer role at Remote Jobs.
Our organisation is growing, and we are hiring a Remote SaaS Support Specialist & Product Trainer in Columbus, OH, United States.
This role is for the Remote SaaS Support Specialist & Product Trainer role at Remote Jobs.
We are seeking a motivated Remote SaaS Support Specialist & Product Trainer to join Remote Jobs in Columbus, OH, United States.
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