Remote Help Desk Supervisor - CBP TSD Ops Lead
Virginia Beach, Virginia, 22011, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, IT Project Manager, Systems Administrator
Chenega MIOS is seeking a Help Desk Supervisor in Ashburn, VA with remote capability to oversee CBP TSD operations, ensuring SLA adherence, QA, and incident handling across Tier channels. You will guide agents, coordinate with TSD leadership, and drive continuous improvements in a fast-paced government contracting environment.
The role requires 3+ years of help desk experience, supervisory exposure, and the ability to work rotating shifts 24x7x365, including on-site equipment coordination and
We are seeking a motivated Remote Help Desk Supervisor - CBP TSD Ops Lead to join Chenega MIOS SBU in Ashburn, VA, United States.
Join us at Chenega MIOS SBU as our next Remote Help Desk Supervisor - CBP TSD Ops Lead in Ashburn, VA, United States.
We are currently recruiting a Remote Help Desk Supervisor - CBP TSD Ops Lead for our team in Ashburn, VA, United States.
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