Remote Help Desk Analyst — IT Troubleshooter & Advocate
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
World Travel Holdings is seeking a detail-oriented, remote Help Desk Analyst to join our End User Support Team. This position focuses on resolving issues reported through our Ticketing System and keeping our technology running smoothly.
The role requires Saturday through Wednesday, 11am to 8pm EST, strong verbal and written communication, Windows 11, AD/Azure, and Microsoft 365 proficiency, plus a customer-service mindset and thorough documentation.
We are currently recruiting a Remote Help Desk Analyst — IT Troubleshooter & Advocate for our team in Fort Lauderdale, FL, United States.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Help Desk Analyst — IT Troubleshooter & Advocate role in the description above.
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