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Remote Technical Support Manager Lead Customer Tech

Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 94199, USA
Listing for: SimX
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 95000 - 125000 USD Yearly USD 95000.00 125000.00 YEAR
Job Description & How to Apply Below

SimX is seeking a Technical Support Manager to lead a small team delivering world-class support for our medical simulation VR platform. You will resolve day-to-day client issues, optimize support workflows, and ensure high customer satisfaction while collaborating with Sales, Product, and Engineering.

The role requires a technical degree, 5+ years in technical support, and 2+ years in leadership. Remote work within the continental United States is supported, with a strong customer-centric

We would love to welcome a new Remote Technical Support Manager Lead Customer Tech to our group in San Francisco, CA, United States.

As a Remote Technical Support Manager Lead Customer Tech, you will play an important part at SimX in San Francisco, CA, United States.

We invite applications for the Remote Technical Support Manager Lead Customer Tech position located in San Francisco, CA, United States.

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