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Remote IT Help Desk Pro - Troubleshoot, Support & Resolve

Remote / Online - Candidates ideally in
Portland, Cumberland County, Maine, 04122, USA
Listing for: Terrestris Global Solutions
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 40000 - 52000 USD Yearly USD 40000.00 52000.00 YEAR
Job Description & How to Apply Below

Terrestris Global Solutions is seeking a Remote IT Help Desk Specialist to support the IRS Criminal Investigation, providing help desk assistance across 4,000+ customers at 250+ posts nationwide. The role involves remote ticket handling, user account management, and guidance on self-service options to resolve issues efficiently.

You will work remotely from home, assisting multiple customers, following knowledge articles, and coordinating with service providers as needed.

The Remote IT Help Desk Pro
- Troubleshoot, Support & Resolve role at Terrestris Global Solutions is now open for applications in Dover-Foxcroft, ME, United States.

As a Remote IT Help Desk Pro
- Troubleshoot, Support & Resolve, you will play an important part at Terrestris Global Solutions in Dover-Foxcroft, ME, United States.

We invite applications for the Remote IT Help Desk Pro
- Troubleshoot, Support & Resolve position located in Dover-Foxcroft, ME, United States.

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