Senior Cloud SaaS Support Engineer; Remote
Los Angeles, Los Angeles County, California, 94199, USA
Listed on 2026-10-20
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IT/Tech
SaaS Sales, Cloud Computing: Infrastructure & Operations, AWS
Motorola Solutions is seeking a Technical Support professional for the Rapid Deploy cloud platform. You will handle Zendesk inquiries, troubleshoot SaaS issues, and collaborate with product and engineering to improve the service.
This fully remote US-based role requires strong SLA/KPI management, excellent communication, and experience in public safety software or NG911 is a plus. Expect to participate in on-call coverage.
For the Senior Cloud SaaS Support Engineer (Remote) position at Motorola Solutions, we are reviewing applications now.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Senior Cloud SaaS Support Engineer (Remote) role at Motorola Solutions, based in San Francisco, CA, United States.
We are looking to fill the Senior Cloud SaaS Support Engineer (Remote) position at Motorola Solutions in San Francisco, CA, United States.
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