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Senior IT Service Management Leader - Remote

Remote / Online - Candidates ideally in
Detroit, Wayne County, Michigan, 48228, USA
Listing for: CSAA
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Project Manager, IT Specialist, IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 130000 - 195000 USD Yearly USD 130000.00 195000.00 YEAR
Job Description & How to Apply Below

CSAA Insurance Group is seeking a Senior Manager, IT Service Management to lead enterprise ITSM strategy, governance, and continual improvement for reliable technology service delivery in a remote-capable environment.

The role collaborates with IT, Security, Risk, and business units to define policies, standards, and measures while guiding Incident, Major Incident, Problem, Change, Configuration, IT Asset, Knowledge, and Service Level management to deliver measurable business value.

Are you ready to take on the Senior IT Service Management Leader
- Remote role at CSAA?

Learn more about the Senior IT Service Management Leader
- Remote role in the description above.

We appreciate your interest in this position.

Join CSAA and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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