CBP Help Desk Tier 1 Specialist – Remote
Virginia Beach, Virginia, 22011, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Chenega MIOS is seeking a Help Desk Specialist I (Tier
1) to support the CBP Technology Service Desk from Ashburn, VA, with remote capability. This role serves as a 24x7x365 central POC for CBP employees and contractors, delivering first‑level technical support and customer service.
Responsibilities include triage, incident logging in Service Now, password resets, basic networking, and escalation to higher-level teams when needed.
We are looking to fill the CBP Help Desk Tier 1 Specialist – 24/7 Remote position at Chenega Corporation in Ashburn, VA, United States.
The CBP Help Desk Tier 1 Specialist – 24/7 Remote role at Chenega Corporation is now open for applications in Ashburn, VA, United States.
Join us at Chenega Corporation as our next CBP Help Desk Tier 1 Specialist – 24/7 Remote in Ashburn, VA, United States.
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